faqs
FAQ
GENERAL INFO
What's included in my PRESSIES nail kit?
YOUR NAIL KIT INCLUDES 24 PRESSIES, NAIL GLUE, ADHESIVE NAIL STICKIES, A NAIL FILE, A CUTICLE STICK, AN ALCOHOL PREP PAD & A DIRECTIONS CARD.
How does the sizing work?
YOUR LONG ALMOND NAIL KIT COMES WITH 24 PRESSIES IN SIZES 0-11 (2 OF EACH SIZE). YOUR MID ALMOND NAIL KIT COMES WITH 28 PRESSIES IN SIZES 00-8 (2 OF EACH SIZE). ALL PRESSIES SHOULD FIT AVERAGE, PETITE + LARGER SIZED NAILS WITH NO PROBLEM, BUT PLEASE DON'T HESITATE TO REACH OUT VIA EMAIL AT INFO@MYPRESSIES.COM MAY YOU HAVE ANY MORE QUESTIONS.
HOW DO I APPLY MY PRESSIES?
YOUR PRESSIES ARE SUPER FAST & EASY TO APPLY! PLEASE REFER TO OUR “HOW TO” PAGE FOR A VIDEO DEMONSTRATION & IN DEPTH DIRECTIONS ON APPLYING YOUR PRESSIES! PLEASE FOLLOW ALL STEPS TO ENSURE THE BEST APPLICATION QUALITY & LONG LASTING RESULTS. (PLEASE ALSO REFER TO THE “HOW TO” PAGE FOR DIRECTIONS ON REMOVING YOUR PRESSIES)
Are PRESSIES reusable?
YES! WE RECOMMEND APPLYING YOUR PRESSIES USING OUR STICKIES TO ENSURE REUSABILITY & NO DAMAGE. WHILE NAIL GLUE MAY ENSURE A LONGER LASTING APPLICATION, IT CAN DAMAGE YOUR NATURAL NAILS IF NOT REMOVED PROPERLY.
Are PRESSIES Customizable?
YOUR PRESSIES ARE RESHAPABLE & FULLY CUSTOMIZABLE! YOU CAN CUT OR FILE THEM DOWN TO THE DESIRED LENGTH OR SHAPE THAT BEST SUITS YOUR NAILS. YOU CAN ALSO PAINT OVER & APPLY STICKIES, RHINESTONES OR NAIL DECALS TO ALL OF YOUR PRESSIES.
HOW LONG WILL MY PRESSIES LAST?
IF PROPERLY APPLIED, YOUR PRESSIES CAN LAST ANYWHERE BETWEEN 2-3 WEEKS! REMEMBERING THAT PREP IS KEY & GREATLY AFFECTS YOUR WEAR TIME. YOUR LIFESTYLE IS ALSO AN IMPORTANT FACTOR THAT CAN AFFECT HOW LONG YOUR PRESSIES WILL LAST.
WHAT MATERIALS ARE YOUR NAILS & GLUE MADE OUT OF?
OUR NAILS ARE MADE OUT OF HIGH QUALITY ACRYLONITRILE BUTADIENE STYRENE (ABS PLASTIC). OUR GLUE CONTAINS ETHYL CYANOACRYLATE AND POLYMETHYL METHACRYLATE
ARE PRESSIES VEGAN?
YES! OUR NAILS ARE VEGAN & CRUELTY FREE.
Do you ship worldwide?
YES, WE DO!
SHIPPING AND RETURNS
WHERE DOES PRESSIES SHIP?
WE SHIP WORLDWIDE! WE ARE BASED IN LOS ANGELES, CA & SHIP OUT ALL OF OUR ORDERS VIA USPS.
WHAT ARE MY SHIPPING OPTIONS?
STANDARD DOMESTIC SHIPPING: ABOUT 2-7 BUSINESS DAYS PRIORITY DOMESTIC SHIPPING: ABOUT 2-3 BUSINESS DAYS INTERNATIONAL ORDERS: PLEASE ALLOW AT LEAST 15-20 DAYS
WHEN WILL MY ORDER SHIP?
PLEASE ALLOW UP TO 48 HOURS TO PROCESS AND SHIP YOUR ORDER. ESTIMATED SHIPPING TIME FRAMES BEGIN ONCE ORDERS HAVE SHIPPED.
TIME FRAMES ABOVE ARE ONLY ESTIMATES. TO VERIFY IF PACKAGE WILL ARRIVE WITHIN A CERTAIN TIME FRAME PLEASE CONTACT US. DUE TO COVID-19, ORDERS MAY EXPERIENCE SOME SHIPPING DELAYS.
TIME FRAMES ABOVE ARE ONLY ESTIMATES. TO VERIFY IF PACKAGE WILL ARRIVE WITHIN A CERTAIN TIME FRAME PLEASE CONTACT US. DUE TO COVID-19, ORDERS MAY EXPERIENCE SOME SHIPPING DELAYS.
HOW MUCH IS SHIPPING?
STANDARD DOMESTIC SHIPPING: $4.99
PRIORITY DOMESTIC SHIPPING: $10.99
INTL. SHIPPING: DETERMINED BY COUNTRY
PRIORITY DOMESTIC SHIPPING: $10.99
INTL. SHIPPING: DETERMINED BY COUNTRY
DELIVERY ISSUES?
IF YOU HAVE NOT RECEIVED YOUR PACKAGE, BUT IT SAYS IT WAS DELIVERED BY YOUR CARRIER, DOUBLE CHECK THAT THE SHIPPING ADDRESS YOU PROVIDED WAS CORRECT. IF YOUR PACKAGE IS STILL NOT FOUND, MAKE SURE TO REACH OUT TO YOUR LOCAL POST OFFICE IMMEDIATELY TO FILE A CLAIM. AFTER A PACKAGE IS STATED "DELIVERED" PRESSIES IS NO LONGER LIABLE AND YOUR POST OFFICE SHOULD BE ABLE TO HELP YOU RESOLVE THE ISSUE & RECOVER YOUR PACKAGE.
WHAT IS YOUR RETURNS & EXCHANGES POLICY?
WE HOPE YOU ARE JUST AS OBSESSED WITH YOUR PRESSIES AS WE ARE! IF FOR ANY REASON, YOU ARE NOT HAPPY WITH YOUR ORDER, WE OFFER A 14-DAY MONEY BACK GUARANTEE FOR THE RETURN OF YOUR NEW, UNUSED, AND UNOPENED PRESSIES NAIL KIT. PLEASE EMAIL US AT INFO@MYPRESSIES.COM TO INITIATE ANY RETURNS OR EXCHANGES. PLEASE INCLUDE YOUR ORDER NUMBER, REASON FOR RETURN, AND THE ITEMS YOU WISH TO RETURN IN YOUR EMAIL. PLEASE NOTE, YOU WILL BE RESPONSIBLE FOR ALL RETURN SHIPPING FEES.
ITEMS RETURNED THAT HAVE BEEN OPENED OR USED WILL NOT BE RETURNED OR CREDITED.
SHIPPING COSTS ARE NON-REFUNDABLE AND CANNOT BE CREDITED.
ITEMS RETURNED THAT HAVE BEEN OPENED OR USED WILL NOT BE RETURNED OR CREDITED.
SHIPPING COSTS ARE NON-REFUNDABLE AND CANNOT BE CREDITED.
HOW CAN I GET A REFUND?
ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL CONTACT YOU VIA EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.
IF APPROVED, YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR ORIGINAL METHOD OF PAYMENT.
IF APPROVED, YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR ORIGINAL METHOD OF PAYMENT.
CAN I CANCEL AN ORDER?
YOU MAY REQUEST TO CANCEL YOUR ORDER IF IT HAS NOT YET BEEN SHIPPED. PLEASE CONTACT US AT INFO@MYPRESSIES.COM OR FILL OUT OUR CONTACT US FORM TO DO THIS. UNFORTUNATELY WE ARE UNABLE TO CANCEL YOUR ORDER, IF IT HAS ALREADY BEEN SHIPPED.
WHAT SHOULD I DO IF I RECEIVED THE WRONG OR DAMAGED PACKAGE?
WE APOLOGIZE FOR THE INCONVENIENCE YOU HAVE EXPERIENCED. IF YOUR PACKAGE ARRIVED DAMAGED OR INCORRECT, PLEASE EMAIL US RIGHT AWAY AT INFO@MYPRESSIES.COM & INCLUDE YOUR ORDER NUMBER & THE PHOTOS REQUESTED BELOW:
- PHOTO OF THE EXTERIOR PACKAGING (FLIER BAG THAT CONTAINED ALL THE ITEMS)
- PHOTO OF ALL THE ITEMS PLACED INSIDE THE EXTERIOR PACKAGING
- PHOTO OF THE ACTUAL ITEM THAT WAS DAMAGED/BROKEN (SHOWING THAT IT CANNOT BE USED)
- IF YOU RECEIVED THE WRONG ITEM, PLEASE PROVIDE PHOTOS OF THE ITEM/S YOU RECEIVED AS WELL AS SCREENSHOTS OF YOUR ORIGINAL ORDER ITEMS.
NOTE: PLEASE REMEMBER THAT YOU MUST REACH OUT TO US WITHIN 14 DAYS FROM THE DAY THE ORDER WAS DELIVERED. ALSO, COMPENSATION MAY NOT BE GUARANTEED IF THE REQUESTED PICTURES ARE NOT PROVIDED.