SHIPPING AND RETURNS

WE SHIP WORLDWIDE! WE ARE BASED IN LOS ANGELES, CA & SHIP OUT ALL OF OUR ORDERS VIA USPS.

STANDARD DOMESTIC SHIPPING: ABOUT 2-7 BUSINESS DAYS PRIORITY DOMESTIC SHIPPING: ABOUT 2-3 BUSINESS DAYS INTERNATIONAL ORDERS: PLEASE ALLOW AT LEAST 15-20 DAYS

PLEASE ALLOW UP TO 48 HOURS TO PROCESS AND SHIP YOUR ORDER. ESTIMATED SHIPPING TIME FRAMES BEGIN ONCE ORDERS HAVE SHIPPED.

TIME FRAMES ABOVE ARE ONLY ESTIMATES. TO VERIFY IF PACKAGE WILL ARRIVE WITHIN A CERTAIN TIME FRAME PLEASE CONTACT US. DUE TO COVID-19, ORDERS MAY EXPERIENCE SOME SHIPPING DELAYS.

STANDARD DOMESTIC SHIPPING: $4.99
PRIORITY DOMESTIC SHIPPING: $10.99
INTL. SHIPPING: DETERMINED BY COUNTRY

IF YOU HAVE NOT RECEIVED YOUR PACKAGE, BUT IT SAYS IT WAS DELIVERED BY YOUR CARRIER, DOUBLE CHECK THAT THE SHIPPING ADDRESS YOU PROVIDED WAS CORRECT. IF YOUR PACKAGE IS STILL NOT FOUND, MAKE SURE TO REACH OUT TO YOUR LOCAL POST OFFICE IMMEDIATELY TO FILE A CLAIM. AFTER A PACKAGE IS STATED "DELIVERED" PRESSIES IS NO LONGER LIABLE AND YOUR POST OFFICE SHOULD BE ABLE TO HELP YOU RESOLVE THE ISSUE & RECOVER YOUR PACKAGE.

WE HOPE YOU ARE JUST AS OBSESSED WITH YOUR PRESSIES AS WE ARE! IF FOR ANY REASON, YOU ARE NOT HAPPY WITH YOUR ORDER, WE OFFER A 14-DAY MONEY BACK GUARANTEE FOR THE RETURN OF YOUR NEW, UNUSED, AND UNOPENED PRESSIES NAIL KIT. PLEASE EMAIL US AT INFO@MYPRESSIES.COM TO INITIATE ANY RETURNS OR EXCHANGES. PLEASE INCLUDE YOUR ORDER NUMBER, REASON FOR RETURN, AND THE ITEMS YOU WISH TO RETURN IN YOUR EMAIL. PLEASE NOTE, YOU WILL BE RESPONSIBLE FOR ALL RETURN SHIPPING FEES.
ITEMS RETURNED THAT HAVE BEEN OPENED OR USED WILL NOT BE RETURNED OR CREDITED.
SHIPPING COSTS ARE NON-REFUNDABLE AND CANNOT BE CREDITED.

ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL CONTACT YOU VIA EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.
IF APPROVED, YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR ORIGINAL METHOD OF PAYMENT.

YOU MAY REQUEST TO CANCEL YOUR ORDER IF IT HAS NOT YET BEEN SHIPPED. PLEASE CONTACT US AT INFO@MYPRESSIES.COM OR FILL OUT OUR CONTACT US FORM TO DO THIS. UNFORTUNATELY WE ARE UNABLE TO CANCEL YOUR ORDER, IF IT HAS ALREADY BEEN SHIPPED.

WE APOLOGIZE FOR THE INCONVENIENCE YOU HAVE EXPERIENCED. IF YOUR PACKAGE ARRIVED DAMAGED OR INCORRECT, PLEASE EMAIL US RIGHT AWAY AT INFO@MYPRESSIES.COM & INCLUDE YOUR ORDER NUMBER & THE PHOTOS REQUESTED BELOW:

• PHOTO OF THE EXTERIOR PACKAGING (FLIER BAG THAT CONTAINED ALL THE ITEMS)
• PHOTO OF ALL THE ITEMS PLACED INSIDE THE EXTERIOR PACKAGING
• PHOTO OF THE ACTUAL ITEM THAT WAS DAMAGED/BROKEN (SHOWING THAT IT CANNOT BE USED)
• IF YOU RECEIVED THE WRONG ITEM, PLEASE PROVIDE PHOTOS OF THE ITEM/S YOU RECEIVED AS WELL AS SCREENSHOTS OF YOUR ORIGINAL ORDER ITEMS.

AFTER WE CHECK THE DAMAGE AND INVESTIGATE IT WITH OUR SHIPPING DEPARTMENT, WE WILL ASSIST YOU WITH COMPENSATION.